CENTRAL UNIT IP-PABX SANGOMA PBXT – UCS – 2000

READY!

CENTRAL UNIT IP-PABX SANGOMA

TIPE PBXT UCS 2000

PBXact 2000 is a premise-based IP-PBX appliance built for large enterprises and…

Description
Ideal for Large Contact Center or Enterprise Office Deployments

PBXact 2000 is a premise-based IP-PBX appliance built for large enterprises and contact centers looking to seamlessly integrate IP phones, VoIP trunks, PSTN connectivity while improving employee collaboration and productivity with a large suite of advanced features.

Included PBXact Features

Enhanced Modules

All PBXact appliances includes the follow enhanced modules:

Call Recording Reports
Class of Service
Conference Pro
Extension Routing
Fax Pro
Park Pro
Page Pro
SysAdmin Pro
Voicemail Notify
Voicemail Reports
XMPP Pro
Quick-Start Installation Wizard

The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!

User Control Panel for Personal Administration

UCP provides each user with a web based login to allow easy control of their person- al experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.

Zulu UC Desktop Integration

Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true office mobility including SMS and FAX capabili- ties, click-to-call from web browsers and screen pops for helpdesk integration.

Integration with Sangoma IP Phones

Zero Touch Provisioning

Designed specifically for PBXact, Sangoma’s line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.

Full Suite of Phone Applications

A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.

DATASHEET

General Features:

Unlimited auto-attendant / IVR
Flexible time-based call routing
Class of Service
User management and group creation
Fax Pro – unlimited inbound / outbound fax-to-email
Hunt / Ring groups with pre-call announcement
Music-on-hold
Voicemail-to-email
Voicemail blasting
Directory
Customizable announcements
Built-in multi-language IVR, voicemail and announcements
Mult-language admin GUI and end user
device support (UCP and IP phones)
Calling queues (ACD / IVR)
Built-in calendar used for call-based routing (Holiday and office hours routing)
Enhanced timezone support
Call Recording Reports
Call logging interface
Secure communications (SRTP/ TLS)
Call Features:

Unlimited conference bridge and control
Follow me / Find me calling
HotDesking
Intercom
Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
Call Parking / Call Pickup
Caller-ID
Do-not-disturb
Call Forward
Call Waiting
Call History and CDR
Speed Dial
Caller Blacklist
Multi-parking lot (Park Pro)
Unified Communications:

End User Control Panel (Dashboard):
Conference rooms
Voicemail control
WebRTC phone with chat
IP Phone programmable button customization (EPM for UCP)
Fax dashboard
Call forwarding, call-waiting, DND and follow-me control
Presence
Zulu UC Desktop Integration
Desktop softphone (Windows and Mac): call, team chat, fax, SMS, presence
Click-to-Call from browser, email client and CRM
Screen-Pop for helpdesk and CRM
Mobile Client
iOS/Android Support
Presence Control
CRM Integration
SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise
Click-to-call, call history, call recording, screen-pop
Telephone Features:

Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
EndPoint Manager – centralized tool for IP phone provisioning for customization andconfiguration (Included with Sangoma IP Phones)
Call-Center Features (Built-in):

Call Queuing (ACD)
Advanced Ring Strategies
Caller Announcement
Agent wrap-up time
Max- Queue callers
CRM Integration
Call Recording
Licensed Add-ons (Additional Fee):

XactView Wallboard – user status view and call control
Professional greetings
Queue – call center statistics, barging, call-override, advanced call-center reporting
EndPoint Manager for non-Sangoma Phones
Queue call-back for inbound callers
Web Call-back
Outbound campaign (Call-center feature)
Appointment Reminder
Outbound Call Limiting
Hotel Property Management
Protocol & PSTN Support:

SIP V1/V2, IAX2
ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)
Codec Support:

Software : ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729 May impact overall call capacity *PBXact 14 and above
Hardware : Option to add D100 or D500 Sangoma Transcoding Card supporting: ulaw, alaw, slin, g. 729, g.723, g.722, g.726, gsm and ilbc
Hardware:

2x GB Ethernet ports
1xIPMI,1xDB9&1xVGA
6 PCI express slots
Rack-mount rails included
Unit dimensions : 430 x 660 x 130mm (WxDxH))
Unit weight : 24.5kgs (54lbs)
Dual modular internal 100~240V power supplies